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Frequently Asked Questions (Click on question text to see answer)
Q. - What's the difference between the Embroidery Deduper and D-Lite?
The Embroidery Deduper is intended for use by embroiderers, who also desire preferred format processing and unzipping capabilities, in addition to EXACT duplicate detection. More information about the Embroidery Deduper can be found here: http://www.gransworkroom.com/software.php
Gran's Workroom D-Lite is intended for use by quilters, photographers, scrapbookers, music enthusiasts or anyone else who may have duplicate files in their folders. It is used for EXACT duplicate file detection and has a simplified interface. More information about D-Lite can be found here: http://www.gransworkroom.com/software_dlite.php
Q. - I can't find where to order the Embroidery Deduper without the Folder Consolidation Feature. Did you stop selling it that way?
Due to the vast majority of new customers ordering the Folder Consolidation Add-On along with the Full Embroidery Deduper, we have decided to simplify our product offerings on the website and discontinue selling the Embroidery Deduper without this feature. In the future, it will be merged out of the "Add-On" section and into the normal "preferences" section of the Embroidery Deduper. Existing owners of the full Embroidery Deduper can still purchase the Add-On separately.
Duplicate File Handling
Q. - Does it remove design files that are the same but have a number after them? How are duplicates detected?
The Deduper eliminates duplicates in two ways:
The first way is to detect EXACT duplicate files within the folder you're deduping and all of its sub-folders. It doesn't matter what the filenames are, as the files are compared at a lower level than that (byte for byte, in computer speak). If the files differ by the tiniest bit (like if the size or color has been changed), they are not considered the same, so both versions are kept. If there are multiple copies of the same design, such as clown.pes, clown_1.pes, and clown_2.pes, the Embroidery Deduper will detect those as duplicates and will recommend deletion of the extra copies. These usually occur because of batch format conversions in some programs.
The second way is by eliminating unwanted formats of a design. To do that, the Deduper looks in the current folder that it's processing and checks if there are embroidery files with the same basename, but different extensions. For example, it may see that there's clown.hus, clown.pes, and clown.dst in the current folder.
Because they are in the same folder, it ASSUMES that these are in fact the same clown design, but just in 3 different formats.
It can't do a byte for byte comparison, because the files are not the same (since they're different formats).
It will choose to keep the version that's closest to the top of your File Type Priority list, as specified in your Preferences settings.
So, if HUS was at the top of you list, then it would keep the HUS and delete the other two.
If only clown.pes and clown.dst were there, then it would choose to keep the PES format, assuming it was higher in you list than DST.
The latest version of the Embroidery Deduper performs additional analysis to identify "probable" extraneous formats,
even if two different formats of the same design are in different folders. More information about "probable" duplicates can be found elsewhere in this FAQ.
Q. - I sometimes keep duplicates across categories on purpose. Will the Embroidery Deduper get rid of those duplicates?
It is common for our customers to purposely keep multiple copies of the same design ACROSS top-level category folders. For example, you may want a copy of the "lace angel.hus" design in both your "Angels" and "Lace" folders. This can easily be accommodated with the Embroidery Deduper. You would simply need to dedup the top-level folders (Angels and Lace) independently from each other. This could also be accomplished by deduping the top-level "Embroidery" folder at a Dedup Level of 2. Either method would allow the duplicates ACROSS the folders, but wouldn't allow duplicates WITHIN the top-level folders. For example, if you had multiple copies of the same design WITHIN the "Angels" folder, the Deduper would detect this and would recommend deletion of the duplicates. Exact duplicate detection will happen even if the filenames are different. Conversely, if two DIFFERENT files happen to have the same name, the Deduper will know that they are not the same and will not bother them. More information about how the Deduper performs Preferred-format and duplicate detection processing can be found elsewhere on the Frequently Asked Questions page.
Q. - What happens to the bmp, jpg, txt, and pdf files that go along with some embroidery designs? In other words, what happens to non-embroidery files?
By default, only embroidery files are deduped. This means the bmp, jpg, txt, pdf, doc, etc. (which are called non-embroidery) files are not "deduped". They are normally just ignored, even if there are duplicates. As you're probably thinking, this is because some designs have color charts and sewn out pictures along with them, which you probably don't want to get rid of. That said, there is an option in the "preferences" menu to turn on deduping for ALL file types, if you'd like to do so, for some reason.
Q. - What if I have a particular design in only one format, but it's not the format I usually use? Do I have to convert all of my designs to my usual format before using the software?
The Deduper uses the concept of a "File Type Priority", which means that you set up in your preferences your most preferred format, then your second-most preferred, and so on.
So, let's say that you normally prefer PES format, because you have a Babylock or Brother machine. If you had clown.pes, clown.hus, and clown.dst in the same folder, then the Embroidery Deduper would recommend the deletion of clown.hus and clown.dst files, because they are non-preferred formats. Now, if you only had clown.hus and clown.dst in that folder, it would keep the clown.hus file and recommend deletion of the clown.dst. This assumes that you prefer HUS over DST files, even though you'd really like a PES if it was there. You can customize your preferred format list, of course.
In other words, it's not necessary to convert your designs to your preferred format. The Embroidery Deduper just keeps the most-preferred format of a given design that's available. The Embroidery Deduper will not delete all formats (copies) of a given design.
Q. - What embroidery formats are supported?
The Embroidery Deduper currently supports preferred-format processing for the following formats : PES, HUS, JEF, JEF+, DST, XXX, SEW, ART, PCS, PEC, PCM, PSW, EMD, VIP, VP3, CSD, EXP, BMC, SHV, 10O. Additional formats will be supported in future program updates. In addition to these formats, the Embroidery Deduper can detect exact duplicates of other formats, if enabled in the Preference Settings.
Q. - I have two different brands of embroidery machines, and often like to keep designs in two different formats. Can I keep files in more than one format?
The Embroidery Deduper supports keeping multiple "preferred" formats, if they are available. Using the "Retain Additional Types" preference setting, you can tell the Deduper to keep any number of additional embroidery formats, as long as they are available, in addition to your most-preferred format.
Q. - When the files are removed from the main folder, are they someplace where they can be viewed BEFORE deleting them forever?
By default, at the end of the analysis, the Embroidery Deduper will prompt you with the "Duplicates Summary" window, which shows you all of the duplicates and non-preferred formats found and where their corresponding original or preferred format exists. There are pre-selected little checkboxes to the left of the items. If there's an item you really don't want to delete, for some reason, you can uncheck it. After you get more comfortable with using the Embroidery Deduper, you'll find that you just sort of glance over the Duplicates Summary window, but it's still a good idea to leave this option turned on. There are options you can set to change this behavior. For the brave, you can set it to "No Prompt, Just Delete Them". For the super paranoid, you can choose to send all duplicates to an isolated folder, so that you can manage them yourself. It's up to you!
Q. - What are "Probable Duplicates" and why are they displayed in a different window?
Q. - I chose the option to move the duplicates and zips to the Duplicates and Archive Folders, instead of deleting them. However, when I open the Duplicates and Archive Folders to view them, I don't see the files. Where the heck are they?
If you are running Vista and are viewing the log, archive, or duplicate folders from within Windows Explorer, you may have to click on the button near the top that says "Compatibility Files", in order to see all of the files. This is only if you actually use the features to save the Archive or Duplicate files to those folders AND you have them set to the default locations of C:\Program Files\Embroidery Deduper\archives or C:\Program Files\Embroidery Deduper\duplicates. This is because Vista treats the Program Files folder as a "system" folder and tries to hide the files under that folder by default. Again, if you just hit the "Compatibility Files" button within Windows Explorer the files will magically appear.
Q. - What happens to zip files?
By default, when the Embroidery Deduper encounters a zip or RAR archive file, it will create a sub-folder by the same name (less the .zip or .rar extension) and put the contents of the archive file in that sub-folder. If extraction was successful, it will delete the original zip or RAR archive file. It will then include that sub-folder in it's duplicate detection analysis. The sub-folder is NOT rezipped after duplicate detection analysis. There is a preference setting that allows you to skip processing of zip and RAR files altogether, if you so desire. There is also an option to move the zip and RAR files to a separate "archives" folder after successful extraction, instead of deleting them.
Q. - After the Deduper has unzipped my files and deleted duplicates, is there an option to rezip the files?
The Embroidery Deduper was designed to leave everything as unzipped, as some programs don’t “see” inside of zips. Several people have requested the ability to “rezip” extracted files after they've been deduped, so we are considering adding this option in a future release of the software.
Q. - What are the minimum hardware and software requirements?
The Embroidery Deduper runs on Windows 98 and above, including Windows 7 (32 and 64 bit). A minimum screen resolution of 800 x 600, 15 MB of free hard drive space, and 256 MB of RAM is also required. For maximum performance, it is recommended that you have at least 512 MB of RAM. It is also necessary to be using the standard DPI settings for your font sizes in the Windows Appearance settings, to allow viewing of all text labels.
Q. - Can I install the Embroidery Deduper on more than one computer?
Unfortunately, the Embroidery Deduper is designed to only work on the computer on which it was activated. The licensing is on a per computer basis. The activation key that’s received during the activation process ties the license key to your computer and won’t work on another computer. The activation key is different from the license key that you receive in the email at the time of your purchase. It’s automatically created from our server on the internet when you click the “Activate Automatically” button, and is then tied to your computer. The only way to install and activate the Embroidery Deduper on multiple computers is to purchase separate licenses for each one. We offer a discounted price for customers wishing to purchase licenses for additional computers. If you are interested in doing so, please contact us for more information.
That said, if you are sharing your embroidery designs folder over a network, then you could have the Embroidery Deduper installed on your main computer and dedup the designs on the network drive. That’s what we do at home, so we have one centralized location for the designs. If we download new designs on the laptop while we’re away from home, we keep them in a special downloads folder and just copy them to the network drive when we get home. We then dedup the downloads folder and put the designs in their permanent homes. For more information on setting up Windows Networking, a good starting point can be found here.
Q. - What happens if my computer crashes, or I replace my old computer?
If you re-format your hard drive or buy a new computer, send us an email stating so, along with your license key. We will have to reset the activation of your license key, which will allow you to activate the license on another computer. Please keep in mind that the Embroidery Deduper is licensed on a per-computer basis, so you'd be transferring the existing license to a different computer. This means you'll need to uninstall the software from your old computer. In the case of a crash, you'd obviously not have time to uninstall, but it would basically be "uninstalled" during the re-format. The point is that it shouldn't be on more than one computer at a time, using the same license key.
Q. - How is the Embroidery Deduper distributed? Is it a download or CD?
If purchased from a website, the Embroidery Deduper is only available via internet download. After downloading, you're welcome to burn the software to a CD, for backup purposes only. The download is only around 5 megabytes. Packaged discs are available only at reseller locations with traditional storefronts or if you purchase from us at one of the embroidery conferences.
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